What if I confirm balance more than 2000 UAH?
If the payment amount from Dobovo is more than 2000 UAH, we will ask you to provide scanned copies of the documents: passport and identification code.
This rule applies only to owners from Ukraine.
This is a one-time procedure that you do not have to repeat every time if the balance is more than 2000 UAH.
Once you confirm your first balance more than 2000 UAH after pressing the “Correct balance” button through your personal account, your personal manager will contact you with the request to send us the documents. You can send them to the e-mail address of your personal account manager or to email@example.com.
Please note that documents will not be used outside the Dobovo company. They are requested solely for security purposes.
If you will not confirm the payment within 7 days after it was sent, it will happen automatically (without possibility to change it).