Should I book an apartment if I have not heard back from the owner?

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On average, owners reply to messages within 4 hours. Keep in mind, you may be in different time zones, or the host may be without access to the Internet at the moment.

If the owner has not responded, please don’t be upset! Feel free to see other accommodation options in the area. You can message as many owners as you like and it is up to them to take a risk of losing their chance at having you as a guest.

You can also check the owner’s trustworthiness which is indicated on the apartment page in the Apartment owner block. To find out more detailed information on the specified criteria, click on the question mark with the cursor.