Booking
- How should owners who have special requirements for customers work with Dobovo?
- How to view reviews about the guests?
- Letters with requests to offer an alternative accommodation for the client
- How to set the working time of the owner?
- When should I contact the guest?
- How to work with the orders prepaid over 5000 UAH?
- What to do if a client cancels the order?
- What should I do if I can't accommodate guest in the apartment that he booked and I want to offer another?
- What do I do after the guest confirms his/her booking of my apartment?
- How to activate “booking without prepayment” for my apartments?
- Guest booking without prepayment
- Cancellation of the confirmed booking and penalties
- How to cancel the availability of the awaited order?
- How to cancel a processed order in a force majeure situation?
- How to get you flats into the top?
- Consequences of the orders canceled due to untimely updating of the availability calendar
- Informing by text messages and requests for my apartment
- I don't speak Russian/Ukrainian, how do I communicate with the guests?
- What to do if a bookings clash happened?
- Guest's check-in guarantee
- How to see orders for the future?
- The guest has changed the dates of the stay. How to do the reconciliation?
- How to contact the client and find out check-in time?
- How do I view the order details?