Booking
- What comes of orders cancellation and how to avoid the negative consequences?
- How to view cancelled orders in my account?
- How does the function "Ignore the minimum number of nights stay when ordering from today on the same day" work
- How to make a discount to the guest in the order which is not paid yet?
- Bookings without prepayment for future dates
- Transfer of apartments to "On request" booking mode when canceling a booking
- What should I do if I can not accommodate guests due to force majeure?
- How does cancellation of orders affect on the rating of my apartment?
- How to calculate the amount of prepayment, which guest pays to confirm the booking?
- How should owners who have special requirements for customers work with Dobovo?
- How to view reviews about the guests?
- Letters with requests to offer an alternative accommodation for the client
- How to set the working time of the owner?
- When should I contact the guest?
- What to do if a client cancels the order?
- What should I do if I can't accommodate guest in the apartment that he booked and I want to offer another?
- How is the time calculation for making the prepayment by the guest?
- What do I do after the guest confirms his/her booking of my apartment?
- How to activate “booking without prepayment” for my apartments?
- Guest booking without prepayment
- Cancellation of the confirmed booking and penalties
- How to cancel the availability of the awaited order?
- How to get you flats into the top?
- Informing by text messages and requests for my apartment
- I don't speak Russian/Ukrainian, how do I communicate with the guests?
- What to do if a bookings clash happened?
- Guest's check-in guarantee
- How to see orders for the future?
- The guest has changed the dates of the stay. How to do the reconciliation?
- How to contact the client and find out check-in time?