How to cancel my paid reservation?

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The letter that you will receive after a successful booking confirmation has a link to cancel your reservation. If you entered only the contact phone number upon making the reservation, information with the order number and PIN-code will be sent to you on Viber or by message.

To cancel the reservation you will need to enter your order number and PIN-code on the page of your order/account (as in the picture below). Then press the cancel button.

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Please keep in mind cancellation policy before canceling the booking, so if you cancel booking later, then it is allowed - the prepayment would not be refunded in full amount and will be kept as a cancellation fee.
In any case, please feel free to contact the Dobovo.com support team for more details.
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