If there's an incorrect amount of money in the balance (for the completed orders where guests have checked out), notify the managers about if by sending an e-mail to email@example.com, stating the booking ID and exact changes that need to be made ( the guests prolonged their stay, checked out earlier, received a discount). All these factors influence the balance.
To sent a second request for money transfer, write an e-mail to firstname.lastname@example.org. Written request to our mailbox will make the money transfer to your account faster.
If you will not confirm the payment within 7 days after it was sent, it will happen automatically (without possibility to change it)