How does cancellation of orders affect on the rating of my apartment?

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The rating of your apartment is influenced among other factors by hot offers and discounts in your control panel for future dates.
A positive feedback, left by guests after their departure will also be a big advantage.

The amount of successful orders is one of the most important parameters that form the rating of an apartment on the website, as well as the ratio of confirmed reservations and orders with other statuses.
This means that the higher positions on the site will have apartments on which every request converts to a successful accommodation. 

Despite there are no penalties for cancellation of "Pending" orders, the rating of apartments on the site will be reduced.

If you work in "On request" mode, the rating will be adversely affected by requests that were declined, or not responded and became "Expired".

We strongly recommend to update the availability calendar as often as possible and set up the current booking conditions (the minimum amount of nights for booking, the price, the working time of the apartment for orders with arrival for today, and so on).

Dobovo mobile application for hoteliers will help you to respond the requests quickly even if you do not have access to a computer.
The schedule will be up-to-date automatically every 10 minutes if you use synchronization tool.

Increasing the rating of your apartments will help you to attract more customers and ensure a stable filling of the calendar.

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